Monday.com Dropdown + Whatsapp Business Integration with Zorpa

The Problem

Monday.com's built-in integrations with Whatsapp Business are limited when it comes to dropdown-specific triggers. You can't easily trigger Whatsapp Business actions based on specific dropdown value changes or cascading events.

How Zorpa Solves This

Zorpa bridges the gap. Use Zorpa's webhook action to send real-time notifications to Whatsapp Business whenever dropdown values change. Combine with cascading rules for end-to-end automation.

Step-by-Step Setup

  1. 1

    Install Zorpa on your monday.com board

  2. 2

    Set up your dropdown rules and cascading configurations

  3. 3

    Create a new rule with the "Send Webhook" action

  4. 4

    Configure the webhook URL to point to your Whatsapp Business integration endpoint

  5. 5

    Map the dropdown data to Whatsapp Business's expected format

  6. 6

    Test the integration by changing a dropdown value

  7. 7

    Monitor the execution log to verify successful delivery

Frequently Asked Questions

Can I trigger Whatsapp Business actions from monday.com dropdowns?
Yes. Zorpa's webhook action sends real-time data to any HTTP endpoint, including Whatsapp Business's API. Configure the payload with dropdown values, item details, and board context.
Does the integration work in both directions?
Zorpa primarily sends outbound webhooks. For inbound updates (Whatsapp Business → monday.com dropdowns), you can use Whatsapp Business's webhook feature to call Zorpa's API.
What data is included in the webhook payload?
The webhook includes the board ID, item ID, column ID, old value, new value, and any metadata from the triggering rule.

Ready to Automate Your Monday.com Dropdowns?

Install Zorpa from the Monday Marketplace and set up cascading dropdowns, smart automations, and cross-board sync in minutes — no code required.

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